Privacy policy

Privacy Policy

Teafresco ("Teafresco," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when you visit our website, create an account, contact us, or purchase our products.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Business or company name

  • Billing and shipping address

  • Email address

  • Phone number

  • Account login information

  • Order and purchase information

  • Payment and transaction information

  • Information you provide when contacting customer support

  • Any other information you choose to provide to us

When you visit our website, certain information may also be collected automatically, including your IP address, browser type, device information, operating system, pages viewed, referring website, and general usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders

  • Create and manage customer accounts

  • Process payments

  • Communicate with you about your orders

  • Respond to questions, requests, and customer service inquiries

  • Provide information about our products and services

  • Improve our website, products, and customer experience

  • Detect, prevent, and address fraud, security issues, or technical problems

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers. We generally do not directly store your complete payment card information on our own servers.

Payment providers may collect and process your payment information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our website, and improve our services.

Cookies may also be used by Shopify and third-party services integrated with our website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

5. Shopify

Our online store is powered by Shopify. Shopify may collect and process information as necessary to provide its ecommerce platform, payment processing, security, analytics, and related services.

Your information may therefore be processed by Shopify in accordance with its applicable privacy practices.

6. Sharing of Information

We may share personal information with trusted service providers when necessary to operate our business, including providers that assist with:

  • Website hosting and ecommerce services

  • Payment processing

  • Order fulfillment and shipping

  • Customer support

  • Website analytics

  • Marketing and communications

  • Fraud prevention and security

We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, property, users, or business.

We do not sell your personal information as a general business practice.

7. Marketing Communications

If you choose to receive marketing communications from us, we may send you information about products, promotions, updates, or other Teafresco-related communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your personal information is used or shared

  • Opt out of certain marketing communications

Some rights may be subject to applicable legal limitations.

To make a privacy-related request, contact us using the information below.

11. Children's Privacy

Our website and services are not intended for children under the age required by applicable law to provide consent for online services.

We do not knowingly collect personal information from children in violation of applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Teafresco
Tenafly, New Jersey, USA
Phone: +1 (844) 832-3745
Email: tefressoLLC@gmail.com